by Sylvania AdVantage Staff

Newest member of the company, Joe Shay IV, his dad, Joe III, and his mother, Robin, agree that their firm’s tagline, ‘We don’t want all the business. We want yours!’ continues to be an effective marketing tool.

Joe and Robin Shay of Shay’s Carpets and Home Interiors, located at 1122 N. Holland-Sylvania Rd., had been looking for a second location in the Sylvania area. “We want to better serve those who live in the Sylvania community,” Robin Shay offered. The Shays are able to expand thanks to their son, Joe Shay IV, who is joining the family business and will manage the new store.

“We were driving past Mayberry Square and noticed that this corner location was available,” Shay stated. “We really like the high visibility the space offered and we like the sense of community that we feel the businesses in Mayberry share through all of the events that are held here.”

“We think this will be a great location for our business and we are eager to become an active participant in all of the Mayberry happenings,” Mrs. Shay added.

In fact, the Shays coordinated their opening to correspond with the first Monday of August Mayberry Car Show.

No signs of the former restaurants remain in the renovated space, which showcases many of the floor-to-ceiling products the Shays offer customers. In addition to the flooring materials and the Sauder’s brand ceiling system, complete with its custom lighting systems that have been installed in the new showroom, the Shays have carpeting, vinyl tile, waterproof vinyl planks and sheet goods, wood flooring including bamboo, laminates and cork. Brand names include Mohawk, Shaw, Armstrong, Aladdin and more.

“We serve as a distributor for the Sauder ceiling systems we have installed here,” Shay said. “We do jobs of all sizes from small to large commercial projects. We also provide free estimates and we offer financing as well.”

Over 30 years ago, Shay started the business selling out of his van after working for a large carpet store. “I knew the business and I wanted to be able to offer my customers better service,” he remembered.

Shay quickly outgrew his van and had to rent a neighbors garage. From there he moved first to a location on Central Ave. at Reynolds Rd., then to a Monroe St. showroom. The Shays acquired the Holland Sylvania Rd. property, first using it as a warehouse, 25 years ago. Over time, the Shays moved their showroom to that location also.

The Shays credit their longevity in the business to the excellent crews of installers with whom they work. “Our customers get our personal attention no matter the size of the job,” he promised.